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Below, you will find answers to the most frequently asked questions, together with descriptions of some common concerns regarding the use of our on-line service.

»How long will the translation take?
»How do you ensure high-quality translation?
»Are there any discounts?
»Just a few, short steps to having your document translated.
»What’s your privacy policy and level of on-line security?
»What different types of order are available?
»Are there any additional shipping fees?
What’s your privacy policy and level of on-line security?

1 PRIVACY POLICY

The safety of your documents is always our priority. Clearly, it is paramount that none of your personal or business data, textual materials or other property falls into the hands of any incompetent or malevolent person or organisation.

Every single one of our collaborators (translators, correctors, native speakers) working on our customers' orders is obliged to sign a contract which includes a specific privacy clause .


2 ON-LINE TRANSACTION SECURITY

Having elected to pay for your orders by credit card, you will be redirected to the secure PayPal.pl on-line payment system. Your credit card number and all the confidential transaction data are sent via a secure, encrypted connection directly to the Credit Card Authorization Centre. Absolutely no unauthorized person is able to view them. Even PayPal.pl staff do not have access to this data. The authorization centre sends back only a confirmation of the payment.

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